Payments are accepted only through Qbitnode's official website or Client Area. Direct "send money" transfers, personal payments, or payments requested outside our website cannot be verified or credited, even if requested by someone claiming to be staff.

Qbitnode
Status Client Area Control Panel

Terms of Service

Last Updated: June 2026 • Please read carefully before purchasing services.

1. Acceptance of Terms

By creating an account, placing an order, or using any hosting, VPS, RDP, domain, game server, bot hosting, or related service provided by Qbitnode, you agree to these Terms of Service. If you do not agree with these terms, you must not purchase or use our services.

2. Account Responsibilities

You are responsible for providing accurate account, contact, and billing information. You must keep your Client Area credentials secure and notify Qbitnode immediately if you suspect unauthorized access. You are responsible for activity performed through your account unless caused by a verified failure of Qbitnode systems.

3. Acceptable Service Use

Services may only be used for lawful purposes and in accordance with our Acceptable Use Policy. You may not use Qbitnode services for abuse, malware, phishing, spam, unauthorized access, attacks against networks, copyright infringement, or any activity that harms Qbitnode, other customers, or third parties.

4. Billing and Official Payments

Fees are due at the time of purchase or renewal unless stated otherwise. Services may be suspended, terminated, or withheld if invoices remain unpaid, disputed, reversed, or flagged for verification. Qbitnode only accepts payments completed through our official website, Client Area, or approved checkout flow. Direct transfers, personal payments, or "send money" transactions to any individual, including someone claiming to be Qbitnode staff, are not accepted and cannot be verified.

5. Refunds and Cancellations

Refund requests are reviewed according to the active refund policy and the nature of the purchased service. Domain registrations, renewals, transfers, dedicated resources, custom configurations, promotional packages, and services already consumed may be non-refundable. Cancelling a service stops future renewal billing but does not automatically refund previous payments.

6. Backups and Customer Data

You are responsible for maintaining independent backups of important files, databases, server configurations, and other customer content. Qbitnode may provide backup tools or recovery assistance where available, but we do not guarantee restoration of any data unless a separate written agreement states otherwise.

7. Suspension and Termination

Qbitnode may suspend or terminate services to protect our platform, comply with legal requirements, prevent abuse, or respond to violations of these terms. Where practical, we may provide notice and an opportunity to resolve the issue, but urgent security, payment, or abuse matters may require immediate action.

8. Service Availability

We work to provide reliable, high-performance infrastructure, but services are provided on an "as available" basis. Maintenance, network events, hardware issues, upstream provider incidents, software failures, or circumstances beyond our control may affect availability. Qbitnode is not liable for indirect losses, lost profits, or loss of data arising from service interruptions.

9. Changes to These Terms

Qbitnode may update these Terms of Service when needed. Updated terms will be posted on our website, and continued use of our services after an update means you accept the revised terms.

10. Contact

Questions about these terms should be sent through the Qbitnode support channels or by contacting admin@qbitnode.com.